Return Policy:

Thank you for choosing Ceylon Spice Haven as your source of high-quality spices. We strive to provide our customers with the best possible service and products. However, we understand that sometimes things don’t go as planned, and you may need to request a refund. Please read our refund policy below.

Refund Eligibility:

To be eligible for a refund, your order must meet the following criteria:

You must notify us of the issue within 48 hours of receiving your order.
The product must be unused and in the same condition that you received it.
The product must be in its original packaging.
Your refund request must be approved by our team after investigating the issue.
Refund Process:
If you are eligible for a refund, we will issue a refund to your original payment method within 14 days of receiving the returned product. Shipping costs are non-refundable, and you will be responsible for paying for your own shipping costs when returning the item.

Cancellation Policy:

You can cancel your order at any time before it is shipped. If you cancel your order after it has been shipped, you will be responsible for returning the product to us, and you will not be refunded for any shipping costs.

Damaged or Defective Products:

If you receive a damaged or defective product, please contact us immediately. We will investigate the issue and provide a refund or replacement if necessary.


Contact Us:

If you have any questions about our refund policy or would like to request a refund, please contact us at [insert contact details here]. Our customer service team will be happy to assist you.