Welcome to Ceylon Spice Haven’s FAQ page! Here are some frequently asked questions that may help you with your queries:

Q: What type of spices does Ceylon Spice Haven offer?
A: Ceylon Spice Haven offers a wide range of high-quality spices, including chilli powder, chilli flakes, pepper, turmeric, cardamom, cinnamon, and much more.

Q: What is the minimum order quantity for each spice?
A: The minimum order quantity for each spice is 500g.

Q: Do you offer wholesale pricing?
A: Yes, we offer wholesale pricing for bulk orders. Please contact us for more information.

Q: Does Ceylon Spice Haven offer free shipping?
A: We offer free shipping for orders over LKR 10,000 within Colombo. Please note that this offer is subject to change.

Q: What is the shipping time for orders?
A: Shipping time depends on your location and the shipping method you choose. For orders within Colombo, we deliver the following day from the time of placing the order. For orders outside Colombo, please allow 3-5 business days for delivery.

Q: Do your spices have organic certification?
A: No, our spices do not have organic certification due to the high cost of acquiring it. However, our spices are free of additives and preservatives.

Q: What type of packaging do you use?
A: We use food-grade packaging to ensure the quality and freshness of our spices.

Q: Can I cancel my order?
A: You can cancel your order before it has been shipped. Once your order has been shipped, we cannot cancel it.

Q: How do I pay for my order?
A: We accept all major credit cards and PayPal.

Q: How can I contact customer service?
A: You can contact us by filling out the contact form on our website or sending an email to [info@ceylonspicehaven.lk]. We will respond to your inquiry as soon as possible.

We hope this FAQ page has helped answer some of your questions. If you have any further queries, please don’t hesitate to contact us. Thank you for choosing Ceylon Spice Haven!